Amber X

Owner Reviews
It's amazing and great, suggest make it little more user friendly and maybe 1TB n 2TB options
It's amazing and great, suggest make it little more user friendly and maybe 1TB n 2TB options
Response from Amber by LatticeWork
Thank you for your comment! We're actively developing our software to make it easier to use and we hope you'll see improvements over time. For more storage you can add a USB drive or look at our AmberPRO devices. Thanks again for your business!
Works As Expected!
We have been using our Amber X for approximately a year now and haven't had any problems with it. We use it to back up our photos, videos, music, document files, etc.My family enjoys audio dramas so it has been nice to have the space to host all the audio files without paying a monthly subscription fee to the "true" cloud services. I also appreciate being able to host the files on an SSD located on site and not in some warehouse on the west coast. The interface isn't as user friendly as many of the true cloud storage servers, but it suites our family's needs. Streaming the audio files sometimes causes a lag when losing in between tracks (could just be my personal internet bandwidth). I typically download the files I need before I listen to them. It works well that way.Only complaint (I'm sure this is an update that will come later) is that you can't start or stop audio/video files through Bluetooth. For example, I can't ask Echo to pause the music that is playing through its speaker. I have to find my phone and open the app to pause any audio files. You can't pause from the iPhone home screen either.Final thoughts: Great product. Would recommend for a simple network storage system if you aren't familiar with complex Network Attached Storage (NAS) systems and want to be able to access your files remotely without a pricey VPN subscription. For the remote access, you are attached to latticework proprietary software, but if they ever go out of business, you should (in theory) still have a hard drive that will work on your local network (just not remotely).
I cannot recommend this product
1. It REQUIRES you to setup an online account, and log in to use the device every time.2. The software is HORRIBLE! It is difficult to find what you want, and the online help does not match this device. (I don’t do customer support, if they can’t make it usable then I look for something better.)3. For Manual backup, there is no “select all” for your photos.4. Using External USB memory, Once a picture is backed up, you cannot back it up again. I like to have multiple backups on different Thumb drives.5.I’m in the process of finding something that actually works well, from a different company.
Response from Amber by LatticeWork
Thank you for your feedback. It is common and necessary for security purposes to create an account in order to connect to a device over the internet. We're sorry that the product did not meet your expectations but we will continue to strive for improvement. Please email support@myamberlife.com if you need any assistance.
Be nice if it worked
Was very excited. Bought one of these to use as a main backup for my desktop, android, and iphone backups. Setup was a breeze- no problem there. However...although the android backup went smoothly...I can't say the same thing about my wife's iphone backup. It doesn't work if you include anything to do with Icloud. And although you can access the Amber X app on the web using Linux...forget about backing up any Linux drives with data on them. Even though I got through to Tech support...the guy was no help at all...and basically blew me off. Very disappointed...I never write bad reviews
Response from Amber by LatticeWork
Thank you for your feedback. Amber is supported for iOS 12+, Android 8+, Windows 10/11, and macOS 10.13+. Please email support@myamberlife.com for assistance or if you have any questions.
still can't figure out how to transfer audio files. loo
I purchased this Amber X to store audio files but so far haven't been able to figure that out.
Quick setup!
Convenient
Great Alternative to Storing Data in "the Cloud"
Sleek and sweet
Overall, net positive product and worthwhile
Great for personal security!
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Inside Amber X
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Comparison
Amber X | AmberPRO | USB Storage | NAS | Public Cloud | |
---|---|---|---|---|---|
High Speed WiFi Router | |||||
App Store w/Docker Support | |||||
RAID Disk Protection | |||||
Subscription Free | |||||
Absolutely Private: No Data Mining | |||||
Automatic Camera Roll Backup | |||||
Automatic PC Folder Backup | |||||
In-home and remote file access | |||||
Sharing to anyone, anywhere | |||||
Smart Photo Organization | |||||
AI-Powered Face + Object Recognition | |||||
Duplicate Photo Management | |||||
Media casting and remote streaming | |||||
Multi-User / Multi-Device | |||||
USB Storage Expansion | |||||
Integrated SD Card Reader |