Frequently Asked Questions

Latticework was founded by storage pioneer and Marvell co-founder, Dr. Pantas Sutardja, to tackle escalating consumer storage and bandwidth use.

Latticework was founded in 2014

Latticework is headquartered in San Jose, California, in the heart of Silicon Valley. With 100 employees globally.

Amber is a multimedia storage and streaming device powered by a personal hybrid cloud – making it the easiest way to access and protect your data. Amber is “The world’s first Personal Hybrid Cloud Storage”.

Amber gives users complete ownership and control over their most valuable digital data, offering the convenience of the cloud in the privacy of their own homes.

Data is stored locally for privacy and protected by a personal hybrid cloud for backup, sharing and remote access.

With Amber, there is never a question of who is in possession of your data or who owns it. Amber makes it simple to secure your data without having to compromise your security to third-party public clouds.

Amber is more powerful than a NAS – it’s a complete data storage platform powered by our Personal Hybrid Cloud. Other solutions rely on public third-party clouds, so you never really know who has control of your data. When you store your digital life in Amber – your data is yours and yours alone.

Amber offers storage encryption at rest and secure data transfer (TLS/SSL). Primary data and access control reside on Amber with secondary protection provided in the LatticeNest cloud.

Amber iX companion app for iOS and Android lets you effortlessly access and share your files, photos, videos, music, and memories from anywhere.

Amber can be used in front of the another router (preferred configuration) or behind an existing one. Both configurations work, but the first case provides the best user experience in terms of connecting from the outside world. Being behind another router could in some cases make for poorer connection when connecting from the outside.

Features of the Amber iX companion app include camera roll auto backup function, facial search, video streaming/viewing, TV casting control, remote share and access, file/folder explorer, and multi-device file synchronization.

With Amber, you are able to choose your capacity configuration up to 2TB local storage (Raid 1) and 4TB (Raid 0).

With Amber, you never have to downsize your files. Relive your memories in the full, vivid resolution that you experienced it.

Amber’s sleek design is about the size of a small home stereo speaker.

No. There are no required monthly fees to utilize our Hybrid Cloud Service.

Amber comes with a 30-day return policy.

Amber comes with a 1-year hardware warranty.

Yes, we are working to bring Amber to countries outside the US in the near future.

Yes, Amber supports power-saving mode.

This mode allows the reduction of power consumption for Amber, while temporarily disabling storage functions. To enable this mode go to: Amber OS > Click “People” icon on the right top > Click “Power Off Storage” then confirm. The Amber LED Status Ring will turn a solid “blue” color and enter into “network only” mode. In this mode, you Amber storage is not accessible. To re-enable storage, simply press down the power button and wait 3-5 minutes. Amber will return to normal operation in “Network and Storage” mode, this can be confirmed via the LED Status Ring which will indicate a solid “cyan” color.