Owners love Amber X.
So will you.

Feedback helps us improve Amber X with each software update. We appreciate the reviews we've received and remain committed to transparency in that journey.

J. Collins, New York
B. Benson, Georgia
Ofc. J. Alvarez, Virginia
4.4
Rated 4.4 out of 5
4.4 out of 5 stars (based on 94 reviews)
Excellent76%
Very good10%
Average5%
Poor2%
Terrible7%
Leave a Review

Great Product!

Rated 5.0 out of 5
January 21, 2022

I have a billion pictures just sitting on my phone because I'm too scared of losing them so this product is perfect! A great way to get free up storage on my phone while making sure that I still have easy access to all of my photos. Definitely recommend.

Carrie

Great Alternative to Storing Data in "the Cloud"

Rated 5.0 out of 5
January 18, 2022

If you’re hesitant about storing your data in “the cloud”, the Amber X is a great alternative. It’s an easy-to-set-up home based cloud data backup for all your smart devices. You own all your data and there’s no membership required. Plus, it’s safe, secure and private!

C Nelson

Limited functionality, doesn't support reading files for word, excel etc.

Rated 1.0 out of 5
January 17, 2022

When uploaded photos from phone etc. It make a few hundred folders with dates and one picture in each file folder. Not sure why they put one picture in one folder. In another directory it seems I can load a series of pictures in one folder. This is made only for photo viewing and saving and nothing else. When on PC and want to add a file then shows D drive for example but my directory I call Download does not show up in their file utility. Then it has a Windows file manager and the directory shows up with the files so found the file but has to be drag and drop to load. The application is unable to see Excel files until it is loaded and the phone of pc app is unable to open either Word or Excel files to view. It seems to only open PDF files to read. Very high priced for something that does not act like a cloud server when it can save and view files other than photos. Although they designed this just for photos it should be able to see and save other files since it is based on cloud technology. Menu structure different from PC and phone and phone does not show directory that PC shows. Also upload photo to a directory from PC and said it loaded ok but the picture was nowhere to be found unless it uploaded to and unknown location. For PC "My Amber" shows home, my devices, my documents, uploads. For phone "My Amber" shows My Albums, People & things, files, shared by me, manage Amber X. Totally different directory structure making things difficult to load in a know location. Also only one directory showed up and PC had the 2 directories I made and 2 showed up. Lots of other strange user interface problems that cannot be traced to what I loaded on the PC, and the other way around. Lots of other problems. This is not a cloud device but seems like just a local drive that has a difficult user interface and unable to display common files like Word or Excel etc.

x6729c

After 3 weeks of usage, indexing the photos and videos are taking forever.

Rated 3.0 out of 5
January 8, 2022

It’s a more reliable product than WD Mycloud.

SF

High Speed!

Rated 5.0 out of 5
January 7, 2022

I liked that this product was easy to set up and use. It's also high speed which is always great!!!

J.R. Taylor

Super easy to use!

Rated 5.0 out of 5
January 3, 2022

Amazing quality and super easy to use 🙂

Rachel Katz

Needs a more helpful app

Rated 3.0 out of 5
December 31, 2021

Needs a more helpful app Mobile app did not give you the link you need to put the desktop on a PC or a iMac Mobile app only help with downloading pictures from phone, I would like it also download contacts from phone, desktop apps are good if you know computers, but if you’re not computer Wise they do not help enough to help you download documents and pictures, it needs to be where it is good to use manually, and has a automatic part for people that do not know computer as well. Having back up is not a lot of help if it cannot help you do the back up that is needed. Note Customer Service did send me a link for a PC, and IMac but I had to ask them for it. The link needs to be in the mobile app. Storage capacity needs to be 1TB at the same money for this item.

R.K.G.

Amazing Backup solution!

Rated 5.0 out of 5
December 30, 2021

This cloud backup device is super easy to use and perfect backup solution for all your needs! It's lightweight and has an instruction that tells you what you exactly need to do to properly use this device. I'm so happy to have known about it, feeling relieved I don't have to worry about my phone's storage capacity filling up ☺

SY

Great Cloud device

Rated 5.0 out of 5
December 29, 2021

It was great to backup my phone and have all of my photos in one place that was safe and FREE!

Down to Get the Fiction On

Best Storage for Newborn Captures

Rated 5.0 out of 5
December 25, 2021

I love this product because it is easy to use, portable and just what I needed for all my newborn pics & videos. Absolutely love it!

Mauraagk
Verified Review
12/29/2022
Amazon

Really great entry level NAS

This is a really great entry level NAS for anyone who wants to have a NAS but doesn’t want to deal with all the admin that comes with a lot of NAS systems.

Out of the box, this device just works - I wouldn’t say it’s easy enough for your mom to use, but if you know what an ip address is you can probably figure this thing out. It automatically creates web access + smb access, and sets up a secure username and password for you that is shared across both places.

You can also choose to encrypt the disk when you first set it up, if you are worried about the device itself getting stolen with sensitive data.

In a recent update they have unlocked the ability to use this as a Home Assistant server and a Plex server. I have set up the Plex side of that, and it works perfectly- can handle multiple direct play streams to my Apple TV, iPad, and computer at the same time. Not a huge surprise, since the hardware in here is more powerful that Synologys, WD, Qnaps, etc. that are twice the price.

I don’t personally use this for photo backup, but the app makes it easy enough to set that up.

All in all, if you want an easy to maintain NAS that that’s relatively affordable - and you don’t need many TBs of redundant data (i.e. if the built in 512GB + an external drive is enough for you) then this is hard to beat.
Backer Survey
09/29/2021
Indiegogo

Perfect in every way, personal cloud ownership.

Hit the mark so far!
Backer Survey
10/23/2021
Indiegogo

It's a personal cloud for my photos & files

Love: personal cloud access to files. Hate: how difficult it is to sort or manage, having to bypass the dashboard to try to save to my backup harddrive.
Backer Survey
10/24/2021
Indiegogo

A good local device to build up a private cloud

Love the simple interface, mainly for photos and filtered photo lists
Backer Survey
10/22/2021
Indiegogo

Personal cloud file hosting

Easy to access anywhere
Backer Survey
10/22/2021
Indiegogo

Great as backup but rooms for improvement

Love the seamless setup and automatic backup feature. hate that i can't create public link to share for my albums. hate that the people i share with must have an Amber account.
Verified Review
10/23/2021
Amazon

Convenient

Works as expected. I needed cloud without subscription, without hassle over configuring the device or worrying about security. The best part is being able to expand how much it can hold so you wouldn’t need to buy another one of these or be shoved onto a subscription when space runs out.
Verified Review
10/27/2021
Amazon

Safe and Easy to use

I’m an IG content creator and we take tons of photos, this device was super easy to setup and use. Ideal for safe sharing within my family and accessible on the go.
Verified Review
10/22/2021
Amazon

Cool product

I never see. A cool product like this
Verified Review
10/27/2021
Amazon

Perfect for iCloud devices

Perfect for all my iCloud storage needs

The media are impressed too.

"Amber ensures personal data remains under lock and key."
"Four products...that you only have to pay for once."
"With Amber, [privacy is] never a concern."
"Amber brings the cloud back to Earth!"
2023 Review Geek: Editor's Choice
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